April 21st, 2011
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Tue 2/8/2011/ 10:54am/ TJDavies-
Details: I could not open the Realtick trading software that you installed for me (last week?). The Realtick people suggested that we may be running into the firewall and forwarded this information. Would you please check it out?
Details: I could not open the Realtick trading software that you installed for me (last week?). The Realtick people suggested that we may be running into the firewall and forwarded this information. Would you please check it out?
Tue 2/8/2011/ 1:20pm/ TJones (time)-
Changed permissions on registry entries:
HKEY_LOCAL_MACHINESOFTWARETownsend Analytics Ltd.TAL Trading Tools6 key
Power Users and Domain Users 'full control'.
Changed permissions on registry entries:
HKEY_LOCAL_MACHINESOFTWARETownsend Analytics Ltd.TAL Trading Tools6 key
Power Users and Domain Users 'full control'.
Tue 2/8/2011/ 2:35pm/ TJones (time)-
Program is still not working. Added firewall exceptions to all the executables in the realtick folder. Tested. Same. Worked with Realtick support. Determined that the problem was that user's need write/full permissions to the Realtick folder. Added permissions and tested. OK. Resolved.
Program is still not working. Added firewall exceptions to all the executables in the realtick folder. Tested. Same. Worked with Realtick support. Determined that the problem was that user's need write/full permissions to the Realtick folder. Added permissions and tested. OK. Resolved.
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