Sun 1/30/2011/ 7:25pm/ TJones (time)-
Checked users email at work and determined that only 2 emails have been recieved in his inbox all day. 47 other emails were recieved but have been properly categorized and moved to his 'junk email' folder.

Saw a bunch of mail in the deleted items but wasn't sure if they had been manually deleted or moved by a filter.

Will inquire If he has another email address setup to recieve email directly to the inbox on his Blackberry. Tightened up the junk email filters on his Outlook client and will have to see what get recieved in his inbox between now and tomorrow morning.

Mon 1/31/2011/ 8:30pm/ TJones (time)-
Installed mail utility exclaimer but ran into problems during the installation. Hangs up at an error during the Anti-Spam configuration wizard that says “Activex component can't create object: 'ExServ.UIHelper'.

Can not get rid of the error message.

Got rid of configuration wizard by ending task on “mshta.exe”.

Did the following:
1. Open a Command Prompt
2. Change the directory to the Mail Utilities install path (C:Program FilesExclaimer by default)
3. Run the following command (without quotes) to remove the service: “exserv.exe /service”
4. Run the above command once more to recreate the service
5. Launch Mail Utilities to re-run the Initial Setup Wizard

This time continued to another connection error. Connection error was cleared by changing a route weight on the firewall since it has multiple Internet connections.

Ran all the way through and configured. Rebooted SEA and BES servers. OK.