May 6th, 2011
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Wed 5/4/2011/ 9:30am/ TJDavies-
Details: Has some emails that were delayed but now there are emails in the outbox that have not been sent.
Details: Has some emails that were delayed but now there are emails in the outbox that have not been sent.
Wed 5/4/2011/ 9:31am/ TJones (time)-
Details: Outbox has 4 emails in there from today and also some emails from the past couple weeks that were set to be sent with delayed delivery. Troubleshooting: Tested and confirmed that email from other accounts was being sent. OK. Restarted the SMTP service on the server. Same. Resolution: Made temporary folder inOutlook call Outbox temp. Moved all the emails from the outbox to the temp folder. Checked send/recieve settings and checked off for account to be included in send/recieve. Closed Outlook and killed the Outlook.exe process with task manager. Restarted Outlook and then for each email in the temp folder that should have been sent today, opened and selected 'Send', verified that each one went. Moved the others with delayed send options back to the outbox. Composed and sent an additional test email message. OK.
Details: Outbox has 4 emails in there from today and also some emails from the past couple weeks that were set to be sent with delayed delivery. Troubleshooting: Tested and confirmed that email from other accounts was being sent. OK. Restarted the SMTP service on the server. Same. Resolution: Made temporary folder inOutlook call Outbox temp. Moved all the emails from the outbox to the temp folder. Checked send/recieve settings and checked off for account to be included in send/recieve. Closed Outlook and killed the Outlook.exe process with task manager. Restarted Outlook and then for each email in the temp folder that should have been sent today, opened and selected 'Send', verified that each one went. Moved the others with delayed send options back to the outbox. Composed and sent an additional test email message. OK.
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